Spoak Decor

A design tool for non-designers

The goal

How might we design a software where your main feeling while using it is joy? This requires a commitment to eliminating friction, and replacing it with continuous confidence boosting moments.

The process

Ubiquitously understood software UX can be tricky to get just right. The most complex part of Spoak? The tool (Viz) must appeal to those who have never opened a design tool, as well as design professionals skilled programs like Adobe or CAD.

My greatest achievement was the ability to define a new feature set and independently own the re-creation of Spoak’s main tooling suite, including introducing a design system of 118 variants.

To achieve this, I formed a beta-group from the community of users. I held interviews, vetted my ideas with quick polls, then usability tested interaction paradigms to ensure usability across all types of users with varied design tool experience.

The team

UX, UI, Creative direction: Kerry Drapcho
Design system: Kerry Drapcho &
Steven Sczepanik


The problem

The largest reason users were cancelled as tool usability, and inability to figure out how to correctly create a room. The way to help these users? Start from square one.

The problem

Members felt the presence of Spoak was too strong in the tooling suite, and as if their designs took a backseat.
Some members also felt the brand was juvenile, and made them question the
credibility of the software.

The impact

Our new Room tool improved design success rate by 30%.
Trial cancellation rate decreased by 10% for all personas, 20% for Specific Spacers, and 50% for Floor Plans.

Ready for Viz?

Watch a reel.

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